Last Updated: July 27, 2021

HPS Investment Partners, LLC and its affiliates (“HPS”) respect your concerns about privacy. This U.S. Privacy Policy describes the types of personal information we collect on www.hlend.com (the “Site”), how we use the information, with whom we share it and the choices available to you regarding our use of the information. We also describe measures we take to protect the security of the information and how you can contact us about our privacy practices. 

Except as described in the California Consumer Privacy Statement, this U.S. Privacy Policy does not apply to the offline information practices of HPS. It also does not apply to personal information we may collect from you as an investor in any fund or account that we sponsor or manage. We address these practices in separate notices to clients or investors as required by law.

If you are a California consumer and would like information about our online and offline privacy practices and your privacy rights, please see the section of this U.S. Privacy Policy called “CCPA Privacy Notice”, which is effective January 1, 2020.

1. Information We Obtain

We may obtain your contact information and other information you choose to provide through the Site.

In addition, when you visit our Site, we may obtain certain information by automated means, such as cookies, web beacons, web server logs and other technologies. A “cookie” is a text file that websites send to a visitor’s computer or other Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. A “web beacon,” also known as an Internet tag, pixel tag or clear GIF, links web pages to web servers and cookies and may be used to transmit information collected through cookies back to a web server.

We may use these automated technologies on our Site to collect information about your equipment, browsing actions, and usage patterns. The information we may obtain in this manner may include your device IP address, identifiers associated with your devices, types of devices connected to our Site, web browser characteristics, device characteristics, language preferences, referring/exit pages, clickstream data, and dates and times of visits to our Site. These technologies may help us (1) track and understand how you use and interact with our Site; (2) measure the usability of our Site and the effectiveness of our communications; and (3) otherwise manage and enhance our services and help ensure they are working properly.  

Your browser may tell you how to be notified when you receive certain types of cookies or how to restrict or disable certain types of cookies. Please note, however, that without cookies you may not be able to use all of the features of our Site. For mobile devices, you can manage how your device and browser share certain device data by adjusting the privacy and security settings on your mobile device.

2. How We Use the Information We Obtain

We may use the personal information we obtain about you to: 

• Respond to your inquiries;
• Operate, evaluate and improve our business (including managing the Site; enhancing and improving our products and services; managing our communications; analyzing our products and services; performing data analytics; and performing auditing and other internal functions); and
• Comply with and enforce applicable legal requirements, industry standards and HPS policies and terms.

We also may use the information in other ways for which we provide specific notice at the time of collection.

Our Site is not designed to respond to “do not track” signals received from browsers.

3. Information We Share

We may share the information we obtain about you with our affiliates and subsidiaries. We also may share the information we obtain about you with third-party vendors and other entities to perform certain services on our behalf, such as website hosting, data analytics and other services.

We also may disclose personal information (1) if we are required to do so by law or legal process (such as a court order or subpoena); (2) in response to requests by government agencies, such as law enforcement authorities; (3) to establish, exercise or defend our legal rights; (4) when we believe disclosure is necessary or appropriate to prevent physical or other harm or financial loss; (5) in connection with an investigation of suspected or actual illegal activity; or (6) otherwise at your direction or with your consent.

We reserve the right to transfer any personal information we have about you in the event we sell or transfer all or a portion of our business or assets (including in the event of a merger, acquisition, joint venture, reorganization, divestiture, dissolution or liquidation). 

4. Your Rights and Choices

You may at any time ask us to stop sending you emails or other communications. To update your preferences, limit the communications you receive from us, or submit a request, please contact us as described in the How to Contact Us section below.

If you are a California consumer, for more information about your privacy rights, please see the section of this Privacy Policy called  “CCPA Privacy Notice”

5. How We Protect Personal Information

We maintain administrative, technical and physical safeguards designed to protect the personal information you provide against accidental, unlawful or unauthorized access, destruction, loss, alteration, disclosure or use.

6. Children’s Personal Information

Our Site is intended for a general audience and are not directed to children. In connection with the Site, we do not knowingly solicit or collect personal information from children under the age of 13. If we learn that we have collected personal information from a child under age 13, we will promptly delete that information. If you believe that a child under age 13 may have provided us with personal information, please contact us as specified in the How To Contact Us section of this U.S. Privacy Policy.

7. Links to Non-HPS Services and Features

For your convenience and information, our Site may provide links to other online services, and may include third-party features such as apps, tools, widgets and plug-ins. These online services and third-party features may operate independently from us. The privacy practices of the relevant third parties, including details on the information they may collect about you, are subject to the privacy statements of these parties, which we strongly suggest you review. To the extent any linked online services or third-party features are not owned or controlled by HPS, we are not responsible for these third parties’ information practices.

8. CCPA Privacy Notice

If you are a California resident, please click here regarding your rights and other information under the California Consumer Privacy Act (CCPA).

9. GDPR Privacy Notice

If you are located in the European Economic Area or are otherwise afforded the protections of the General Data Protection Regulation (GDPR), please click here regarding your rights and other information under the GDPR.

10. Updates to Our Privacy Policy

We may update this U.S. Privacy Policy from time to time and without prior notice to you to reflect changes in our personal information practices with respect to the Services. We will indicate at the top of the policy when it was most recently updated. 

11. How to Contact Us

You can submit a request or ask us questions about this U.S. Privacy Policy by sending us an email at privacy@hpspartners.com.